Privacy Policy

Last Updated: May 21, 2025

Who We Are

Our website address is: https://craftedretreat.com

At Crafted Retreat (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://craftedretreat.com (the “Site”).

Please read this policy carefully. By accessing or using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

You may provide personal details such as:

  • Name
  • Email address
  • Mailing address (if you purchase a product or request samples)
  • Phone number (optional)
  • Any other information you voluntarily submit through contact forms, email sign-ups, or user surveys.

B. Non-Personal Information

Collected automatically when you visit the Site:

  • Browser type and version
  • Operating system
  • IP address
  • Device identifiers
  • Pages visited, links clicked, and other usage data (via cookies and analytics tools)

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and track usage data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Provide and personalize content, services, and features
  • Respond to inquiries and communicate with you
  • Improve website performance and user experience
  • Send newsletters, updates, or promotional materials (only with your consent)
  • Monitor and analyze usage and trends
  • Ensure legal and regulatory compliance

3. Sharing of Information

We do not sell your personal data. We may share your information in the following situations:

  • With Service Providers: Trusted third parties who assist us with website hosting, email delivery, analytics, and marketing.
  • For Legal Reasons: If required by law, to respond to legal requests or protect our rights and users.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that process.

4. Email Marketing and Communications

If you opt in to our newsletter or updates, you may receive emails from us. You can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal data.

7. Your Privacy Rights

A. GDPR (EU/EEA Visitors)

If you are located in the European Economic Area, you have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent at any time
  • Object to or restrict how we process your data
  • Lodge a complaint with your local data protection authority

B. CCPA (California Residents)

Under the California Consumer Privacy Act, you may request:

  • Disclosure of what personal data we collect and how it’s used
  • Access to your personal information
  • Deletion of your personal data
  • Opt-out of the sale of personal data (though we do not sell your data)

To exercise these rights, contact us using the information at the end of this policy.

8. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

The Site is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child without parental consent, we will delete it.

10. International Users

If you are accessing the Site from outside the United States, please note that your information may be transferred to and processed in the U.S. By using the Site, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us via our Contact Page or by emailing:

Novix Digital LLC

Email: info@novixdigital.com